Privacy Policy

This Privacy Policy delineates the procedures for collecting, utilizing, and sharing your personal information during your visits to lenkahome.com or when you make purchases from the site, herein referred to as the “Site”.

COLLECTION OF PERSONAL INFORMATION

When you access the Site, specific details regarding your device are automatically collected. This includes information about your web browser, IP address, time zone, and certain cookies stored on your device. Furthermore, as you navigate through the Site, we compile data on the particular web pages or products you view, as well as the websites or search terms that led you to the Site. Additionally, we gather information on your interactions with the Site. This automatically gathered data is termed “Device Information”. We employ various technologies to gather Device Information:

• “Cookies” are files placed on your device or computer, often containing an anonymous unique identifier.
• “Log files” record actions on the Site, capturing data such as your IP address, browser type, Internet service provider, referring/exit pages, and timestamps.
• “Web beacons”, “tags”, and “pixels” are electronic files used to track your browsing activities on the Site.

Moreover, when you make a purchase or attempt to do so through the Site, we collect specific details from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. This information is referred to as “Order Information”. In this Privacy Policy, when we mention “Personal Information”, we are encompassing both Device Information and Order Information.

UTILIZATION OF PERSONAL INFORMATION

The Order Information collected is primarily used to fulfill any orders made through the Site, which includes processing payment details, arranging shipping, and providing invoices and/or order confirmations. Additionally, we employ this Order Information to:

• Communicate with you;
• Evaluate our orders for potential risks or fraudulent activities; and
• Tailor information or advertising about our products or services in accordance with your preferences, as indicated by you.

The Device Information gathered assists us in identifying and mitigating potential risks and fraud, particularly concerning your IP address. Furthermore, it aids in enhancing and optimizing our Site overall, such as by generating analytics regarding how customers browse and interact with the Site, and evaluating the efficacy of our marketing and advertising endeavors.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Site

— you can read more about how Google uses your Personal Information here: https://policies.google.com/privacy. We also use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. You can opt out of targeted advertising by using the links below:

– Facebook: https://www.facebook.com/settings/?tab=ads

– Google: https://www.google.com/settings/ads/anonymous

– Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

MINORS

The Site is not intended for individuals under the age of 18.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at support@lenkahome.com or by mail using the details provided below:

Lenka Home

Address: 162 Mountain Springs Dr, San Jose, CA 95136, United States

Email: support@lenkahome.com

Phone: +1 (408) 317-2988

Business hours: Monday to Friday, 9 AM to 9 PM PDT (excluding holidays)