Billing Terms & Conditions

Welcome to the Billing Terms & Conditions page. At Lenka Home, we emphasize transparency and fairness in our billing practices. This document details our policies regarding payments, invoicing, and any extra charges. Understanding these terms is crucial for a seamless billing experience.

Order Costs – What You Pay

We use only one currency for billing, which is the US dollar, denoted by $. When you place an order at Lenka Home, your payment will include:

  • Item Price: The price of each item is transparently listed on the website, including the product page, cart, and checkout page. The item price may vary based on factors such as size, material, or customization options, all of which are clearly indicated when you select.”
  • Shipping Cost: Shipping charges depend on your delivery location and are applied per order. Detailed fees can be found in our Shipping Policy.

Note: We do not charge any taxes on any state, country, or item.

You will only need to pay the fees mentioned above, with no hidden fees or surprises. Additionally, you can always make purchases without registering as a member. There are no costs associated with registering as a member of this website.

Payment Methods

Lenka Home offers the following payment options for our customers:

  • PayPal: Secure payment via your PayPal account.
  • Debit/Credit Card: We accept MasterCard, Visa, American Express, Discover, and more.

When is the payment charged?

  • Payment will be charged after payment is completed.
  • Once you complete your payment, you will receive an order confirmation via the email you entered in the billing information section earlier.
  • We only process the order after receiving full payment from the buyer.

Refunds

  • Order Cancellation: If you cancel your order within 24 hours of purchase, we will issue a full refund. After 24 hours, cancellations are not possible. For more details, refer to our Cancel An Order policy.
  • Returns: Refunds are also issued for items returned according to our Return & Refund Policy.

Customer Support

If you have any questions or need further assistance, our dedicated customer support team is here to help. For more information or questions about our Billing Terms & Conditions, please contact us at support@lenkahome.com.